How to Change SRD Phone Number Without Application ID

last Updated on July 20, 2024

You can change your phone number with ease if you have an application ID. But if you’ve lost or forgotten it, don’t worry. You can still update your SRD phone number without an application ID. Here’s how.

Changing your SRD phone number without an application ID is straightforward. Visit the Sassa website, call 0800 60 10 11, email, or WhatsApp them to update your contact details. Always keep your information updated to receive important notifications.

In case of any issues, the Sassa helpline is there to assist you. If you’ve lost your phone number, you can reopen the new SIM with the same number registered on your ID card. In emergencies, updating your SRD phone number is recommended.

How to Change SRD Phone Number Without Application ID Number

1. Visit the Sassa Official Website: Go to the Sassa website.
2. Update Your Existing Application: Click on the “Click here to update your existing application” button.
3. Enter Your Details: Provide your South African ID and the phone number you used during the initial application.
4. Submit and Verify: Click on the submit button. You’ll be redirected to a page where you can change your phone number and banking details.
5. Explain the Reason: Clearly state why you need to change your phone number. Be honest about your reasons.
6. Enter Your New Phone Number: Provide your new phone number. You’ll receive an OTP code for verification.
7. Update and Save: After entering your new phone number, click on the update or save button.

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Tips for Changing Your SRD Phone Number

• Accurate Information: Ensure you enter your South African ID and old phone number correctly.
• Reason for Change: Clearly explain why you want to update your phone number.
• Original Documents: Have your original ID card handy for verification.
• Helpline Support: If you face issues, contact the Sassa helpline at 0800 60 10 11 for assistance.

Find Out: How to Change Banking Details of SASSA r350 Grant

Common Reasons to Change Your SRD Phone Number

• Network Switch: You’ve switched to a new mobile network.
• SIM Card Issues: Your SIM card is lost or damaged.
• Phone Loss or Theft: Your phone is stolen or broken.
• Changed Circumstances: You no longer have access to the phone number you used when applying for the SRD grant.

Guidelines for SRD Grant Beneficiaries

• Cardless ATM Payments: Ensure your phone number is RICA-registered to receive your PIN for withdrawals.
• Bank Account Payments: Your bank account name must match your Sassa profile.
• Contact Details Update: Use the Sassa website, call, email, or WhatsApp to update your contact details. Avoid sending multiple update requests within 24 hours.